1. Introduction

SOS Express Limited is a logistics company duly incorporated under the laws of the Federal Republic of Nigeria with RC Number 8140571, having its registered office at 2B Lumsar Street, Abacha Estate, Zone 4, Wuse, Abuja ("Company," "we," "us," or "our").

These terms of service govern your use of our services. By accessing or using our website and app, you agree to comply with these terms.

2. Acceptance of Terms

These Terms of Use ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and the Company governing your access to and use of our website at www.sosexpressltd.com (the "Website") and any information, text, graphics, materials, or other content available through the Website (collectively, the "Content").

By accessing, browsing, or otherwise using this Website and our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and any additional terms and policies incorporated herein by reference. If you do not agree to these Terms in their entirety, please refrain from using our website.

We reserve the right to modify, amend, or update these Terms at any time without prior notice. Any changes will be effective immediately upon posting the revised Terms on the Website. Your continued use of the Website following the posting of changes constitutes your acceptance of such changes. It is your responsibility to review these Terms periodically for updates.

3. Intellectual Property

All content on this Website, including but not limited to the Company's logo, trademarks, designs, text, graphics, images, software, are the exclusive property of SOS Express Limited, and are protected by intellectual property laws.

You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our Website, except as incidental to your normal use of the Website.

4. User Accounts

Certain features or services offered on or through this Website may require you to create an account ("Account"). You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.

You are solely responsible for maintaining the confidentiality of your Account information (including your password) and for all activities and charges that occur under your Account. You agree to notify us immediately of any unauthorised use of your Account or any other breach of security. The Company will not be liable for any loss or damage arising from your failure to comply with this obligation.

We reserve the right to disable any user account, at any time, if in our reasonable opinion you have failed to comply with any provision of these Terms.

5. Acceptable Use

You must be of legal age to use our services. You may use the Website only for lawful purposes and in accordance with these Terms. You agree not to use the Website:

• (a) In any way that violates applicable laws and regulations.
• (b) To transmit, or procure the sending of, any advertising or promotional material without our prior written consent, including any "junk mail," "spam," or any other similar solicitation.
• (c) To impersonate or attempt to impersonate the Company, a Company employee, another user, or any other person or entity.
• (d) To engage in any other conduct that restricts or inhibits anyone's use or enjoyment of this Website, or which, as determined by us, may harm the Company or users of the Website, or expose them to liability.

Additionally, you agree not to:

• (i) Use any device, process, or means to access the Website for any purpose, including monitoring or copying any of the Content.
• (ii) Use any manual process to monitor or copy any of the Content, or for any other unauthorised purpose without our prior written consent.
• (iii) Introduce any viruses or other materials that are malicious or technologically harmful.
• (iv) Attempt to gain unauthorised access to, interfere with, damage, or disrupt any parts of the Website, the server on which the Website is stored, or any server, computer, or database connected to the Website.

6. Third-Party Links

This Website may contain links to third-party websites, services, or resources that are not owned or controlled by Us, including but not limited to the payment processing services of Paystack and other payment processing partners that we may use. These links are provided in furtherance of our legitimate business interests.

We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. You acknowledge and agree that we shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any such third-party websites or services.

We strongly advise you to read the terms and conditions and privacy policies of any third-party websites or services that you visit. Your interactions with such third parties are solely between you and the third party.

7. Disclaimer of Warranties

The website and all content, information, and services provided through the website are provided on an "as is" and "as available" basis, without any warranties of any kind, either express or implied. We do not warrant that the website or its content will be accurate, reliable, error-free, or uninterrupted; that defects will be corrected; that the website or the servers that make it available are free of viruses or other harmful components; or that the website will otherwise meet your needs or expectations.

8. Limitation of Liability

To the extent permitted by the laws of the Federal Republic of Nigeria, in no event shall SOS Express Limited, its directors, officers, employees, agents, or affiliates be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from:

• Your access to or use of or inability to access or use the website;
• Any conduct or content of any third party on the website;
• Any content obtained from the website; and
• Unauthorised access, use, or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence), whether or not we have been informed of the possibility of such damage.

9. Indemnification

You agree to defend, indemnify, and hold harmless SOS Express Limited, its affiliates, service providers, and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable legal fees) arising out of or relating to your violation of these Terms or your use of this Website, including, but not limited to, any use of the Website's Content, services, and products other than as expressly authorised in these Terms, or your use of any information obtained from the Website.

10. Governing Law and Dispute Resolution

These Terms and any dispute or claim arising out of or in connection with them shall be governed by and construed in accordance with the laws of the Federal Republic of Nigeria.

Any legal suit, action, or proceeding arising out of, or related to, these Terms or the Website shall be instituted in a competent court in Nigeria.

11. Severability

If any provision of these Terms is held by a court of competent jurisdiction to be invalid, illegal, or unenforceable for any reason, such provision shall be removed or limited to the minimum extent such that the remaining provisions of the Terms will continue in full force and effect.

12. Waiver

No waiver by SOS Express Limited of any term or condition set forth in these Terms shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure of the Company to assert a right or provision under these Terms shall not constitute a waiver of such right or provision.

13. Entire Agreement

These Terms, together with our Privacy Policy, constitute the sole and entire agreement between you and SOS Express Limited regarding your use of the website and our services.

14. Contact Information

If you have any questions about these Terms, please contact us at: sosexpressltd@gmail.com